Privacy Policy

1. Who we are

theadwiz is a marketing and advertising agency. In this policy, "theadwiz", "we", "us" and "our" mean theadwiz, which runs the website theadwiz.com and decides how the personal information described here is used.

For any privacy question, email hello@theadwiz.com.

2. What we collect

Information you give us

When you use the contact form, we collect:

• Your name and email address.
• Your company name, if you add it.
• The monthly budget range you pick.
• Your message and anything you choose to include in it.

If you email us directly or become a client, we also keep the emails, files and business details you send us.

Information collected automatically

• Server logs. Like most websites, our hosting provider records basic technical details for each visit, such as your IP address, browser type, the pages requested and the time of the request. These logs are used to run and protect the site.
• Spam protection. When you send the contact form, we store a one-way scrambled (hashed) version of your IP address with the times of recent submissions. We use it only to limit how many messages can be sent in an hour, and we do not use it to identify you.

We do not ask for sensitive information, such as health details or payment card numbers, through this website. Please do not include it in your message.

3. How we use it

• To reply to you. We use your details to answer your enquiry, arrange a call and send you a proposal you asked for. This is necessary to take steps at your request before any agreement.
• To deliver our services. If you become a client, we use your information to run the work we agreed on, communicate with you and send invoices.
• To keep the site safe. We use technical data to prevent spam and abuse and to keep the website working. This is our legitimate interest.
• To meet legal duties. We keep some records, such as invoices, because the law requires it.

We do not sell your personal information, and we do not use it to show you ads. We will not add you to a mailing list unless you clearly ask to join one.

4. Cookies and tracking

theadwiz.com does not currently set cookies and does not use analytics or advertising trackers. If we add analytics or advertising tools in the future, we will update this policy first and, where the law requires it, ask for your consent before they run.

5. Who we share it with

We share personal information only with service providers who help us run the website and our business, and only as much as they need:

• Hostinger, which hosts this website and our email. Contact form messages are delivered to our inbox through their servers.
• Google Fonts, which serves the typeface used on this site. To load the font, your browser connects to Google's servers, which receive your IP address. Google's own privacy policy applies to that data.

We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or merger of our business. In that case the new owner must keep protecting your information as described here.

6. How long we keep it

• Enquiries that do not lead to work together: up to 24 months, so we can follow up on the conversation, then deleted.
• Client records: for as long as we work together, then for as long as tax and accounting laws require.
• Spam protection data: only submissions from the past hour are counted, and older entries are discarded.
• Server logs: kept for the short period set by our hosting provider.

You can ask us to delete your enquiry earlier at any time.

7. Your rights

Depending on where you live, you may have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is wrong or incomplete.
• Ask us to delete your information.
• Object to, or ask us to limit, how we use it.
• Receive your information in a portable format.
• Withdraw consent, where we rely on consent.
• Complain to your local data protection authority.

To use any of these rights, email hello@theadwiz.com. We will reply within 30 days. We may ask you to confirm your identity first. We will never treat you differently for using your rights.

8. Security

The website runs over an encrypted HTTPS connection, the contact form checks and cleans every message, and access to our inbox is limited to our team. No method of sending or storing data online is completely secure, so we cannot promise absolute security, but we work to protect your information and will act quickly if something goes wrong.

9. International transfers

Our service providers may store or process information in countries other than yours. When that happens, we rely on providers that use recognized safeguards, such as standard contractual clauses, to protect personal information.

10. Children

This website is for businesses and is not meant for children under 16. We do not knowingly collect information from children. If you think a child has sent us personal information, contact us and we will delete it.

11. Changes to this policy

We may update this policy when our website or services change. The date at the top always shows the latest version. If a change is significant, we will make it clear on the website.

12. Contact us

Questions about this policy or your information? Email hello@theadwiz.com and we will get back to you.